Technology

Three systems. One connected brokerage.

Look Logistics runs on three connected layers: a CRM business platform for deals and outreach, a Google Workspace for email, scheduling, and documents, and a full TMS through a strategic freight-technology partnership — quoting, dispatch, tracking, and carrier pay in one stack.

CRM business platform includedGoogle Workspace includedTMS via strategic partnership
The architecture

A CRM that sells. A workspace that runs. A TMS that ships.

Most brokerages stitch a CRM, a rate tool, a spreadsheet, and a tracking portal together and hope it holds. Look Logistics starts connected — the platform that finds and closes freight, the workspace that runs the back office, and the TMS that moves and pays for it.

Layer 01

The business platform

An all-in-one CRM for shippers, carriers, and deals. Pipelines, outreach, booking, and reporting — the layer that finds freight, keeps shippers close, and turns relationships into booked loads.

  • Shippers, carriers & prospects in one CRM
  • Visual sales pipelines and deal stages
  • Automated email & SMS outreach
  • Calendar booking & two-way messaging
  • Reporting, analytics & deal tracking
Included in acquisition
Layer 02

Google Workspace

The business operating layer branded to looklogistics.com. Professional email, shared team calendars, cloud storage, live quoting sheets, and admin security to run day-to-day operations.

  • Branded @looklogistics.com email accounts
  • Shared dispatch, quoting & admin inboxes
  • Team calendars synced to CRM booking
  • Drive storage for BOLs, PODs & packets
  • Live docs, spreadsheets & Meet video
Included in acquisition
Layer 03

The TMS via Partnership

A full transportation management system delivered through a strategic freight-technology partnership. Quoting, dispatch, carrier onboarding, GPS tracking, and carrier pay — tender to settlement.

  • Quoting, rate cards & rate confirmations
  • Load tendering, dispatch & equipment board
  • Carrier onboarding & compliance vetting
  • BOL, POD & document management per load
  • GPS tracking, invoicing & carrier settlement
Strategic partnership
Business platform

The CRM that finds and closes freight

Every capability a brokerage needs to build a book of business — wired in and ready, not bolted on. This is the platform layer included with the acquisition.

Unified contact CRM

Every shipper, carrier, and prospect in one record. Call notes, email history, load preferences, and lane history live alongside the deal — nothing scattered across spreadsheets.

Visual sales pipelines

Drag-and-drop deal stages from first quote to booked load. See the whole book of business at a glance and know exactly which shippers need a follow-up today.

Automated email & SMS

Build sequences that nurture cold shippers, re-engage dormant accounts, and confirm appointments — without sending a single message by hand.

Lead capture & routing

Inquiry forms on the site funnel straight into pipelines with instant notifications. A new quote request at midnight is a triggered task by morning.

Calendar booking

Shippers and drivers self-schedule consultations and check-calls against real availability. No phone tag, no double-bookings, no back-and-forth.

Two-way conversations

Text and email threads live inside each contact record. Reply from one inbox, keep the full history, and never lose context mid-load.

Reporting & analytics

Revenue by shipper, margin by lane, win rate by rep, and outreach performance — the dashboards that turn a brokerage into a business you can steer.

Documents & storage

Carrier packets, rate confirmations, and agreements stored against the right contact. Find any file in seconds instead of digging through email.

Look Logistics unified brokerage CRM dashboard showing conversion rate, opportunity pipeline value, and deal stage funnel metrics
Brokerage Operations Hub

Live pipelines, opportunity stages & revenue metrics.

Track every shipper conversation from first quote to contracted lane. With visual funnel analytics, win-rate metrics, and custom broker pipeline stages configured on day one, you always know what freight is on the horizon.

  • Visual deal pipeline and stage distributions
  • Two-way email, SMS & inbound call capture
  • Real-time revenue forecast and lead-source attribution
Mobile Dispatch & Sales App

Run your brokerage from anywhere.

Never miss a shipper inquiry or carrier call. The complete mobile app suite puts all communications, pipeline deals, phone calling, and appointment bookings directly into your pocket with instant push notifications.

All-In-One Chat
Unified SMS & email threads
In-App Calling
Direct inbound/outbound phone
Pipeline Deals
Drag & drop opportunities
Mobile Calendar
Manage consultations on the go
Look Logistics mobile CRM suite preview showing all-in-one unified communications, pipeline opportunities, mobile calling, and appointment scheduling

Included with the acquisition. The CRM business platform and mobile application suite are part of the $75,000 USD package — configured for shipper intake, carrier contacts, and brokerage sales cycles.

Google Workspace

Professional email, docs & operations

Branded to looklogistics.com and provisioned for the whole team. Secure email, shared calendars, cloud drive, live quoting sheets, and admin controls that back your operations.

Professional email

Branded email at your domain — every rep, dispatcher, and admin on one secure mail platform with shared inboxes and aliases for quotes, dispatch, and billing.

Shared calendars

Team scheduling, shipper check-calls, and onboarding calls on one calendar that syncs with the CRM. Availability is real-time and bookings land automatically.

Cloud storage & Drive

Carrier packets, rate confirmations, BOLs, and agreements in shared drives organized by shipper and lane — accessible from any device, never buried in inboxes.

Docs & sheets

Live quoting templates, load manifests, and margin worksheets that multiple people edit at once. No version conflicts, no email attachments, one source of truth.

Meet & Chat

Shipper and carrier video calls and instant team messaging built in — onboarding, negotiation, and dispatch coordination without a third conferencing tool.

Admin & security

User provisioning, two-factor enforcement, and audit trails across email, docs, and storage. Enterprise-grade control that scales from one rep to a full team.

Included with the acquisition. Google Workspace is provisioned on looklogistics.com as part of the $75,000 USD package — ready for your dispatchers, brokers, and admin staff on day one.

TMS · Strategic partnership

The transportation management system

Delivered through a strategic freight-technology partnership — the freight technology that turns a booked quote into a delivered, paid load. No separate licensing, no second stack to stitch together.

Quoting & rate management

Turn spot quotes into booked loads fast. Build rate cards by lane and equipment type, mark up margin per shipper, and send rate confirmations without retyping a line.

Load tendering & dispatch

Tender loads to vetted carriers, assign equipment, and dispatch from a single board. Dry van, reefer, flatbed, and specialized — all in one dispatch view.

Carrier onboarding & compliance

Every carrier vetted before they haul: MC/USDOT status, insurance certificates, CSA scores, and W-9s on file. Automated re-verification keeps the book clean.

Document management

Bills of lading, rate confirmations, PODs, and carrier packets tied to the load. Sign, store, and retrieve every document without a filing cabinet.

GPS shipment tracking

Live location on every load from pickup to delivery. Automated check calls and status updates mean shippers stop calling to ask 'where's my freight?'

Carrier pay & invoicing

Generate shipper invoices, track receivables, and run carrier settlements in one place. Approve payables, cut checks, and reconcile — without a second system.

Strategic freight-tech partner

A strategic partnership powers the freight side of Look Logistics.

A proven freight-technology and agent-network partner. Through the partnership, Look Logistics runs on a TMS already trusted across North American lanes — and, if you don't yet hold broker authority, you can operate under the network's MC/FF authority, $75,000 BMC-84 bond, back office, and vetted carrier book while you build your own. Commission-based economics, no franchise royalties, no fixed monthly overhead.

MC/FF authority & BMC-84 bondBack office & collectionsVetted carrier network
The partnership model
Proven TMS — no separate licensing to buy
Operate under the network's authority while you build
Generous commission split on loads you book
No royalties, no fixed monthly overhead
How it connects

From first inquiry to paid invoice

The CRM owns relationships and deals. The TMS owns the freight. A booked quote in one becomes a live load in the other — and margin settles back against the original deal.

01

Lead lands in the CRM

A shipper inquiry from the site routes into a pipeline as a contact and a deal. The business platform owns the relationship from the first hello.

02

Quote becomes a load

When the deal books, it hands off to the TMS as a live load — carrier assigned, rate confirmed, equipment dispatched, documents attached.

03

TMS runs the freight

The TMS tracks the shipment end to end — GPS status, POD collection, exceptions — while the Workspace keeps the shipper informed and the next deal warm.

04

Margin flows back

Carrier pay, shipper invoice, and gross margin settle against the original deal. Revenue and profitability roll up into the CRM dashboards.

3
Connected systems (CRM · Workspace · TMS)
20
Core capabilities wired in
1
Strategic freight-technology partner
0
Royalties or franchise fees
Clear boundary

What's included vs. partnership-delivered

We're straightforward about which technology transfers with the brand and which comes through the operating partnership.

Included in the acquisition
  • The CRM business platform configuration
  • Google Workspace provisioned on your domain
  • Shipper, carrier & prospect contact pipelines
  • Automated outreach, shared mailboxes & calendar booking
  • Shared Drive folders for BOLs, PODs & packets
  • Website, forms, and CRM integrations
Delivered through partnership
  • TMS quoting, rate cards & dispatch
  • Carrier onboarding & compliance verification
  • GPS shipment tracking and status updates
  • BOL, POD & document management per load
  • Carrier pay, invoicing & collections
  • Operating authority, bond & back office (optional)
Technology Questions

How the technology works

Clear answers on the platform, the TMS, and the strategic partnership.

Ready to run

See the whole stack. Own the brokerage.

Request the acquisition details and we'll walk you through exactly how the CRM and TMS come together — and how the strategic partnership gets you moving freight.